Trade press release

Minimizing unplanned downtime with GEA InsightPartner Blu-Red Care

August 20, 2024

GEA InsightPartner Blu-Red Care is a web application that enables proactive and location-independent monitoring and troubleshooting for heating and cooling systems. (Photo: GEA)

GEA InsightPartner Blu-Red Care is a web application that enables proactive and location-independent monitoring and troubleshooting for heating and cooling systems. (Photo: GEA)

With GEA InsightPartner Blu-Red Care, GEA has developed a web application that enables proactive and location-independent monitoring and troubleshooting for heating and cooling systems. This minimizes cost-intensive downtime and reduces unexpected outages.

The digital solution uses push notifications and links to inform the user about faults and errors as well as recommended troubleshooting options. It increases transparency regarding system operation, provides relevant data for analysis and supports the user in identifying and proactively rectifying any problems that arise. A clear dashboard display supports user-friendliness.

In addition, a team of heating and cooling specialists and data experts monitor and analyze the connected systems to ensure minimal operational downtime. Thanks to the machine's operating data stored in the app and GEA's expertise in refrigeration systems and processes, InsightPartner Blu-Red Care is the latest innovative offering from GEA to increase plant uptime and safety. It is also simple to use: GEA InsightPartner Blu-Red Care is intuitive and easy to understand.

Minimizing unplanned downtime

One of the most significant advantages of GEA InsightPartner Blu-Red Care is its ability to minimize unplanned downtime. By continuously monitoring system performance and providing real-time alerts, potential issues can be identified and addressed before they escalate into critical failures. This proactive approach allows for scheduled maintenance and timely interventions. With comprehensive data analysis and predictive maintenance insights, GEA InsightPartner Blu-Red Care ensures that unplanned downtime is not only minimized but can potentially be entirely avoided.

The System Health Dashboard from GEA InsightPartner Blu-Red Care

The GEA InsightPartner Blu-Red Care landing page is very user-friendly. It shows the number of error messages, structured according to severity. This helps with accurate prioritization during troubleshooting. In addition, the system provides a deep insight into the warnings and shutdowns that have occurred in a given period, such as warnings and frequencies. This enables a better understanding of the current fault situation, tracking of recent events and an understanding of how the fault situation has evolved over time before proceeding with troubleshooting.

Recommendations for troubleshooting

GEA InsightPartner Blu-Red Care utilizes GEA's expertise in refrigeration and heating equipment and processes and provides recommendations on key areas to address alerts and shutdowns, such as components to investigate, parameters to check and actions to take if one of these components stops working properly. This saves time and enables quick troubleshooting, reducing downtime accordingly.

Dr. Michael Golek

CONTACT

Phone: +49 211 9136 1505

About GEA

GEA es uno de los mayores proveedores para la industria alimentaria y para muchos otros sectores de la industria. En 2019 generó unos ingresos consolidados de 4.900 millones de euros aproximadamente.

El grupo tecnológico internacional se especializa en maquinaria y plantas, además de tecnologías de procesos y componentes. GEA proporciona soluciones de energía sostenibles para procesos de producción sofisticados en distintos mercados de consumo, además de ofrecer una amplia gama de servicios. El grupo genera aproximadamente un 70 por ciento de sus ingresos del sector de alimentos y bebidas, un sector que disfruta de un crecimiento sostenible a largo plazo. A 31 de diciembre de 2018, la compañía contaba con unos 18.500 empleados en todo el mundo. GEA lidera el mercado y la tecnología en sus áreas de negocio. La compañía cotiza en el índice bursátil alemán MDAX (G1A, WKN 660 200), en el índice STOXX® Europe 600, y en los índices MSCI globales de sostenibilidad.
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