Trade press release

Minimizing unplanned downtime with GEA InsightPartner Blu-Red Care

August 20, 2024

GEA InsightPartner Blu-Red Care is a web application that enables proactive and location-independent monitoring and troubleshooting for heating and cooling systems. (Photo: GEA)

GEA InsightPartner Blu-Red Care is a web application that enables proactive and location-independent monitoring and troubleshooting for heating and cooling systems. (Photo: GEA)

With GEA InsightPartner Blu-Red Care, GEA has developed a web application that enables proactive and location-independent monitoring and troubleshooting for heating and cooling systems. This minimizes cost-intensive downtime and reduces unexpected outages.

The digital solution uses push notifications and links to inform the user about faults and errors as well as recommended troubleshooting options. It increases transparency regarding system operation, provides relevant data for analysis and supports the user in identifying and proactively rectifying any problems that arise. A clear dashboard display supports user-friendliness.

In addition, a team of heating and cooling specialists and data experts monitor and analyze the connected systems to ensure minimal operational downtime. Thanks to the machine's operating data stored in the app and GEA's expertise in refrigeration systems and processes, InsightPartner Blu-Red Care is the latest innovative offering from GEA to increase plant uptime and safety. It is also simple to use: GEA InsightPartner Blu-Red Care is intuitive and easy to understand.

Minimizing unplanned downtime

One of the most significant advantages of GEA InsightPartner Blu-Red Care is its ability to minimize unplanned downtime. By continuously monitoring system performance and providing real-time alerts, potential issues can be identified and addressed before they escalate into critical failures. This proactive approach allows for scheduled maintenance and timely interventions. With comprehensive data analysis and predictive maintenance insights, GEA InsightPartner Blu-Red Care ensures that unplanned downtime is not only minimized but can potentially be entirely avoided.

The System Health Dashboard from GEA InsightPartner Blu-Red Care

The GEA InsightPartner Blu-Red Care landing page is very user-friendly. It shows the number of error messages, structured according to severity. This helps with accurate prioritization during troubleshooting. In addition, the system provides a deep insight into the warnings and shutdowns that have occurred in a given period, such as warnings and frequencies. This enables a better understanding of the current fault situation, tracking of recent events and an understanding of how the fault situation has evolved over time before proceeding with troubleshooting.

Recommendations for troubleshooting

GEA InsightPartner Blu-Red Care utilizes GEA's expertise in refrigeration and heating equipment and processes and provides recommendations on key areas to address alerts and shutdowns, such as components to investigate, parameters to check and actions to take if one of these components stops working properly. This saves time and enables quick troubleshooting, reducing downtime accordingly.

Dr. Michael Golek

CONTACT

Phone: +49 211 9136 1505

About GEA

GEA is one of the world’s largest suppliers of systems and components to the food, beverage and pharmaceutical industries. The international technology group, founded in 1881, focuses on machinery and plants, as well as advanced process technology, components and comprehensive services.

With more than 18,000 employees, the group generated revenues of about EUR 5.4 billion in more than 150 countries in the 2023 fiscal year. GEA plants, processes, components and services enhance the efficiency and sustainability of customer’s production. They contribute significantly to the reduction of CO2 emissions, plastic usage and food waste. In doing so, GEA makes a key contribution toward a sustainable future, in line with the company’s purpose: ”Engineering for a better world“. GEA is listed on the German MDAX the European STOXX® Europe 600 Index and is among the companies comprising the DAX 50 ESG, MSCI Global Sustainability as well as Dow Jones Sustainability World and Dow Jones Sustainability Europe Indices.
 
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