Welcome to GEA Portal – the central gateway for your collaboration with GEA.
Simply open the GEA Portal online, wherever you are, and gain access to real-time machine status updates, a comprehensive overview of service orders and schedules, new service requests, unified GEA Service contacts, and technical documents for all your GEA equipment – all at your fingertips.
We enable our customers to successfully grow into a sustainable future by providing a digital and open ecosystem for all their operations with us.
Niklas Demke
Product Owner GEA Portal, Business Transformation, GEA Digital | GEA Digital Hub
Our core apps: One touch for everything you need.
The GEA Portal offers a growing number of specialized apps for numerous industries and plant types to cover all our customers’ service needs. Three core apps are at the heart of our unified digital offer – all optimized to help you manage your day-to-day service status and service activities, regardless of your industry.
Asset App
Access all your machine data:
Benefit from the Digital Product Passport that we now offer for new GEA equipment. Here you will find all machine-related data and information from a single source. The Digital Product Passport is your gateway to the GEA Portal where you can experience the full range of GEA's digital solutions.
Support App
One-point handling of all our service requests and orders:
The Support App allows you to submit all service requests in a simple and structured way, anytime, anywhere. You will be routed to the right GEA service contacts to chat and find solutions. Get full visibility and have all service information and updates at your fingertips - from any device, for you and your team members.
Document App
Your global hub for up-to-the-minute machine documentation:
All of GEA's technical information - from product datasheets and operating manuals to parts lists - is now available online via the Document App - lightning fast, more sustainable than paper and always accessible.
Get in touch with our experts to discover your options with the GEA Portal!
GEA Cloud®: The heart of our digital solutions infrastructure.
At the heart of all GEA Digital solutions provided through the GEA Portal is the GEA Cloud, a robust data management network seamlessly connecting customer equipment with GEA Cloud through the Industrial Internet of Things (IIoT).
GEA customers unlock the potential of the GEA Cloud by linking their equipment to our secure online network. Special Edge Gateways or Edge Computers provide the necessary connection on the plant floor and transmit data from your equipment to the GEA Cloud. Through this same connection, you can remotely monitor your equipment using standard mobile internet devices.
GEA Cloud: Your home base on the Industrial Internet of Things (IIoT).
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