GEA Portal

ALL IN ONE PLACE.

Workers analyzing the GEA Cloud process

Welcome to GEA Portal – the central gateway for your collaboration with GEA.

GEA Portal icon
To streamline our customers’ maintenance workflow, we’ve consolidated all our digital solutions into one user-friendly point of access – the GEA Portal. Managing your tasks to keep your equipment at an optimum has never been easier.

Simply open the GEA Portal online, wherever you are, and gain access to real-time machine status updates, a comprehensive overview of service orders and schedules, new service requests, unified GEA Service contacts, and technical documents for all your GEA equipment – all at your fingertips.

This powerful gateway equips you with all the tools necessary to harness the potential of the Industrial Internet of Things (IIoT) and effectively improve the productivity, reliability, and sustainability of your plant and operations.

We enable our customers to successfully grow into a sustainable future by providing a digital and open ecosystem for all their operations with us.

Niklas Demke

Product Owner GEA Portal, Business Transformation, GEA Digital | GEA Digital Hub

Our core apps: One touch for everything you need.


The GEA Portal offers a growing number of specialized apps for numerous industries and plant types to cover all our customers’ service needs. Three core apps are at the heart of our unified digital offer – all optimized to help you manage your day-to-day service status and service activities, regardless of your industry. 

 
Employees working at one of the GEA Machines

Asset App

Access all your machine data: 

Benefit from the Digital Product Passport that we now offer for new GEA equipment. Here you will find all machine-related data and information from a single source. The Digital Product Passport is your gateway to the GEA Portal where you can experience the full range of GEA's digital solutions. 

Employer at GEA Wallau

Support App

One-point handling of all our service requests and orders:

The Support App allows you to submit all service requests in a simple and structured way, anytime, anywhere. You will be routed to the right GEA service contacts to chat and find solutions. Get full visibility and have all service information and updates at your fingertips - from any device, for you and your team members.

GEA Wallau workers

Document App

Your global hub for up-to-the-minute machine documentation:

All of GEA's technical information - from product datasheets and operating manuals to parts lists - is now available online via the Document App - lightning fast, more sustainable than paper and always accessible.

Get in touch with our experts to discover your options with the GEA Portal!

GEA Cloud®: The heart of our digital solutions infrastructure.

GEA Cloud icon

At the heart of all GEA Digital solutions provided through the GEA Portal is the GEA Cloud, a robust data management network seamlessly connecting customer equipment with GEA Cloud through the Industrial Internet of Things (IIoT).

GEA customers unlock the potential of the GEA Cloud by linking their equipment to our secure online network. Special Edge Gateways or Edge Computers provide the necessary connection on the plant floor and transmit data from your equipment to the GEA Cloud. Through this same connection, you can remotely monitor your equipment using standard mobile internet devices.

GEA arrow up graphics

GEA Cloud: Your home base on the Industrial Internet of Things (IIoT).

In a future-proof plant setup, all GEA equipment is connected 24/7 to the GEA Cloud. This is where your data is safely stored, computed and distributed in an intelligent information workflow to create more benefits for you. State-of-the-art data processing provides you with maximum insight into what your equipment and setup can achieve.
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GEA SmartFiltration

GEA SmartFiltration ist ein digitales Serviceprodukt, das Konzepte des Industrial IoT (Internet der Dinge) auf die Membranfiltration anwendet.

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© GEA Group Aktiengesellschaft 2024

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