Christopher Neuhaus, Head of Offer & Order Management
Patience, Motivation, a Sense of Humor - The Keys to Success
Christopher Neuhaus, Head of Offer & Order Management, joined GEA in 2016
From a personal standpoint, he is proud of his roots in the Upper Palatinate region, from where part of his family hails. Christopher started his career as a brewer and now brings his specialist industry expertise to bear at GEA, drawing on his strong understanding of customer requirements. GEA works extremely closely with customers in a spirit of partnership, which requires considerable expertise and credibility in the industry concerned. This allows the company to support and advise customers throughout the entire life cycle of their systems, as the underlying conditions are familiar and solutions can be found together.
“My strength is my willingness to move things forward and leave no issues unresolved.”
Christopher regards attention to detail as an indispensable attribute, as he knows that the little things often make all the difference when it comes to the perfect pump. This philosophy represents not only the hallmark of his own actions, but also characterizes collaboration with his team and other GEA colleagues. For Neuhaus, getting to grips with the details means continuously questioning all factors and workflows, and fully understanding processes, in order to get the best result for the customer. This ethos also shows that GEA is more than just a supplier of components. With this attention to (technical) detail and reliable service, GEA keeps the production lines of its customers running and offers comprehensive system and application solutions. For Christopher, a willingness to help is just as important as focusing on the details. He is committed to helping team members complete their day-to-day tasks and driving forward processes.
“It is vital to switch perspectives and consider problems from a different point of view – and a sense of humor definitely helps in this regard.”
He sees close internal collaboration as an opportunity to connect people more effectively within GEA. For him, regular communication means a platform that makes it possible to put faces to names and responsibilities, which he feels is crucial in a dynamic working environment.
With his commitment to his team, his use of humor to ease the stress of day-to-day work, and his willingness to contribute actively to processes, he acts as a patient mentor at GEA Hilge in Bodenheim. His ability to respond to challenges coolly and calmly makes him not only a problem-solver, but also a guiding hand that steers the process in the right direction.
