Job opportunity
Field Service Engineer - Homogenizer
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Job information
Reference Number
JR-0032782
Job function
Service
Position type
Full time
Site
Kian Gwan Building III Unit 152 Floor 7, Wireless Road Kwang Lumpini Khet Pathumwan Bangkok Bangkok 10330
Your responsibilities and tasks:
- Travel to customer job sites to perform service, repair, troubleshooting, new installation/commissioning and customer training for Thailand customers.
- Conduct site surveys/inspections and propose maintenance or upgrade as required.
- Receive and/or direct calls from Customers regarding service or service-related issues.
- Provide technical assistance and solution that emerged during the life cycle of the machines.
- Performs feasibility studies to respond to requests for modifications and retrofits of the installed machines.
- Supports claims, complaints, technical assistance requests and initiates corrective actions.
- Promote service level agreement and value-added upgrades to Customers.
- Installed base tracking and management.
- Leads generation.
Your profile and qualifications:
- Bachelor’s degree in engineering (Mechanical/Electrical/Electronic/Automation Engineering or equivalent)
- Relevant experiences with minimum 3 to 4 years in similar industry.
- Availability for travel with a duration up to 5 continuous days and for approximately 80% of time.
- Experience with site work, machinery maintenance and customer interaction are essential.
- Ability to communicate clearly to managers, co-workers, and customers (verbally and written)
- Good technical writing skills / Documentation - clear, detailed, and concise Service Reports
- Ability to read schematics, diagrams (PID) and technical manuals
- Ability to work independently
- Experiences and/or basic process knowledge in any application sectors (like dairy, food pharma and chemical) or automation is an added advantage.
GEA careers
Join a top employer
GEA is certified as a Top Employer by the Top Employers Institute for Europe. We have high scores for Leadership, Ethics & Integrity and Sustainability.
GEA careers
A world of opportunities
We’re a global industrial engineering company and one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors, and many others. GEA offers exciting and diverse training and career opportunities around the world.
GEA careers
About GEA
GEA’s heritage stretches back more than 140 years. Today, we operate in resilient customer industries with a dedicated workforce of more than 18,000 employees and conduct business with more than 150 countries.
