Corporate Governance
Raise your voice: Report violations via the GEA Whistleblower System
Have you seen or experienced non-compliant behavior? Do you have concerns about processes or behavior by employees or third parties? Then raise your voice and make a report via the GEA Whistleblower System.
GEA values an open corporate culture, and encourages its employees, business partners, shareholders, other stakeholders and external parties to swiftly report infringements of laws or other serious compliance violations relating to GEA Group AG or its affiliates. Timely detection of such risks might prevent significant financial and reputational injuries.
What can be reported?
Infringements of laws in a professional context and which are related to GEA Group AG or its affiliates, or GEA policy violations, i.e., corruption, fraud, violations of competition law, data security regulations, food and product safety requirements, or cases of (sexual) harassment and discrimination, and violations of human rights, environmental protection laws, or public health regulations.
How are Whistleblowers protected?
Persons who report the above-mentioned incidents through the GEA Whistleblower System are acting as Whistleblowers and thus protected by GEA. The system enables anonymous reporting and informed colleagues, who are trained about confidentiality obligations, process incoming reports independently. No Whistleblower needs to fear negative consequences in a professional context for a report if it was made to the best of her or his knowledge and belief.
Access the Whistleblower System
Whistleblower Hotline
The GEA Whistleblower Hotline is available from Monday to Friday from 9 a.m. to 6 p.m. (CET) at
+49 30 235987050
The Hotline is operated by orka, an independent law firm based in Germany. A report can be submitted in English or German language. Information on data protection can be found in the document at the bottom of this page.
Whistleblower Tool
The GEA Whistleblower Tool is available in 20 languages and accessible 24/7 from any Internet capable Device. The IT system is provided by an external provider and guarantees security for the informant. Please feel free to learn more about the Whistleblower Tool using the frequently asked questions below.
Human rights violation
For Human Rights related reports also the Voice Intake can be used.
For Pavan S.p.A.
You can submit your report to GEA Group through the Whistleblower Tool or the Whistleblower Hotline. You can also submit your report to Pavan through the following channel:
For GEA Procomac S.p.A.
You can submit your report to GEA Group through the Whistleblower Tool or the Whistleblower Hotline. You can also submit your report to Procomac through the following channel:
For GEA Refrigeration Netherlands N.V.
You can submit your report to GEA Group through the Whistleblower Tool or the Whistleblower Hotline.
You can also submit your report to GEA Refrigeration Netherlands through the following channel:
For GEA Food Solutions Bakel B.V.
You can submit your report to GEA Group through the Whistleblower Tool or the Whistleblower Hotline.
You can also submit your report to GEA Food Solutions Bakel through the following channel:
Frequently asked questions
Persons who report violations of law of which they become aware in a professional context and which are related to GEA, or GEA policy violations through the GEA Whistleblower System (Whistleblower Reports), act as Whistleblowers and are subject to this Policy. Whistleblowers can be (former) employees, shareholders, other stakeholders, (sub-)contractors, customers, suppliers, or other external parties
Infringements of laws which are related to GEA Group AG or its affiliates, or GEA policy violations or other serious compliance violations relating to GEA Group AG or its affiliates. Reports can be submitted for the following categories in particular:
Corruption, fraud and breach of trust
Antitrust, competition law and state aid
Export control
Data Protection
Violation of accounting regulations, corporate tax
Money laundering, terrorists financing, financial services, products and markets
Conflict Minerals
Violation of Human Rights
Public procurement
Product safety and compliance
Protection of the environment
Radiation protection and nuclear safety
Food and feed safety, animal health and welfare, transport safety
Consumer protection, public health
Occupational health and safety measures
Sexual and other harassment and discrimination
Security and Business Continuity Management
Detailed descriptions for each category can be found in the Whistleblower Tool. If you prefer to call our Ombudsman, she/he will support you with questions to the reportable topics.
GEA Whistleblower System allows anonymous reports to be made. However, if a Whistleblower reveals their identity, we have the opportunity to get in touch with them. In this way, we can obtain valuable information that is important for further investigations. We protect the identity of Whistleblowers who contact us. Only authorized employees, i.e. employees who are involved in the processing of a Whistleblower report, have access to this information. They are obliged to keep the identity of Whistleblowers and of the persons named in the report secret as far as possible.
Moreover, no Whistleblower has to fear reprisals in a professional context as a consequence of a report, if it was made to the best of her or his knowledge.
The GEA Whistleblower System provides reporting channels for Whistleblowers in the form of the Whistleblower Tool and Whistleblower Hotline. Reports submitted should pertain to one of the above categories and must be made truthfully.
In principle, any identified or suspected violations of internal guidelines or relevant laws should first be reported internally via the GEA Whistleblower System, unless this is mandatory. This allows us to investigate internally whether a relevant violation has occurred and establish remedial measures in a timely manner. External bodies are involved if necessary and/or appropriate.
The Voice-Intake is a dedicated tool for the reporting of human rights violations. It offers 19 languages and is available from 56 international telephone numbers.
Yes, the video can be found on YouTube
Downloads
Download
Download
Download
Download
Download
Download
Download
Download
Download
